BENTUK PERLINDUNGAN HUKUM TERHADAP KONSUMEN ATAS PRODUK BAJA YANG TIDAK MEMPUNYAI SNI

Abstract

The case of steel trade that does not have SNI by the xxxxx Bandung store that occurred in 2021 is that steel product business actors outsmart by making their own SNI label stickers, then attached to the traded steel, causing material losses to Purgon Sulaeman as a consumer because the use of steel as a building material unexpectedly collapsed on consumers so that consumers suffered injuries that bad to get stitch wound treatment at the hospital. The government has determined that mandatory SNI is imposed for concrete reinforcing steel with the issuance of regulations in the form of Minister of Industry Regulation Number 14 of 2018 concerning the Compulsory Implementation of Indonesian National Standards for Concrete Reinforcing Steel. The purpose of this study is to examine the form of legal protection for consumers of steel products that do not have SNI. Researchers use a statutory approach (statute approach) and a conceptual approach (conceptual approach). There are 2 (two) forms of legal protection for consumers who experience losses due to steel products that do not have SNI, namely internal legal protection from the memorandum of sale and purchase agreement and external legal protection in the form of laws and regulations to provide protection for the rights or interests of consumers who are harmed due to the use of steel products that do not have SNI regulated in Law No. 8 of 1999 concerning Consumer Protection and Regulation of the Minister of Industry No. 4 of 2018 concerning the Compulsory Implementation of Indonesian National Standards for Concrete Reinforcing Steel. Consumers can file claims for compensation to business actors on the basis of unlawful acts regulated in the Civil Code.