Deliyana, A., Mahardika, N.S., Suryadharma, B., Rusdianto, A.S. and Amilia, W. 2024. CUSTOMER SATISFACTION ANALYSIS OF BOLEN BANANA USING CUSTOMER SATISFACTION INDEX (CSI) AND IMPORTANCE PERFORMANCE ANALYSIS (IPA) METHODS. Jurnal Penelitian Sains dan Teknologi Indonesia. 3, 2 (Dec. 2024), 398–406. DOI:https://doi.org/10.19184/jpsti.v3i2.1700.