Deliyana, A., N. S. Mahardika, B. Suryadharma, A. S. Rusdianto, and W. Amilia. “CUSTOMER SATISFACTION ANALYSIS OF BOLEN BANANA USING CUSTOMER SATISFACTION INDEX (CSI) AND IMPORTANCE PERFORMANCE ANALYSIS (IPA) METHODS”. Jurnal Penelitian Sains Dan Teknologi Indonesia, vol. 3, no. 2, Dec. 2024, pp. 398-06, doi:10.19184/jpsti.v3i2.1700.