Fasilitas Tidak Terawat Menjadi Pengaruh Terhadap Kepuasan Pengunjung Di Kampung Blekok Situbondo
Keywords:
Blekok Village, Facilities, Customer SatisfactionAbstract
Kampung Blekok, a stunning tourist destination in Situbondo, East Java, has become a major attraction for tourists seeking to experience beautiful nature and rich culture with enchanting natural landscapes and the surrounding environment of local residents. This research will discuss and analyze the influence of existing facilities in Blekok Village on the level of visitor satisfaction. The research method used in this research is a descriptive qualitative research method. The data collection technique chosen by the research team was in-depth interviews. The discussion focused on Pokdarwis members as managers of the Kampung Blekok tourist village. The research subject was the strategies/things done by Pokdarwis to increase tourist interest in the Kampung Blekok tourist village.
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